Terms of Service
Terms of Service – Mandrove
Last updated: 15 February 2026
Welcome to www.mandrove.com ("Site"). This website is owned and operated by Mandrove ("we", "our", "us"). These Terms of Service (“Terms”) govern your access to and use of this Site and apply to all purchases made through this Site.
By accessing, browsing, or using this Site, or by making any purchase, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use this Site.
Mandrove reserves the right to modify or update these Terms at any time without prior notice. Continued use of the Site after changes constitutes acceptance of the revised Terms.
1. Eligibility & Account Registration
You may be required to create an account to access certain services. You agree to provide accurate, current, and complete information during registration and to update such information as necessary.
Your account credentials are for your personal use only. You are responsible for maintaining the confidentiality of your username and password and for all activities that occur under your account. You must notify Mandrove immediately of any unauthorized use of your account or breach of security.
2. Acceptable Use Policy
You agree not to:
- Use bots, crawlers, scrapers, or automated systems to access the Site.
- Interfere with the Site’s functionality or security.
- Attempt unauthorized access to systems or data.
- Misrepresent your identity.
- Conduct fraudulent activities.
- Harvest user data.
- Violate any applicable law.
- Use the Site for resale or commercial exploitation.
- Copy, scrape, mine, or extract Site data.
- Reverse engineer or tamper with Site systems.
Any violation may result in suspension or termination of your access without notice.
3. Unlawful or Prohibited Use
The Site may only be used for lawful purposes. You may not use the Site to:
- Conduct illegal activities.
- Engage in abuse, harassment, or threats.
- Transmit malware or harmful code
- Impersonate others
- Manipulate pricing, orders, or systems.
- Disrupt services.
- Create fake accounts.
4. User Submissions & Content
Any reviews, comments, feedback, suggestions, or submissions provided to Mandrove become the property of Mandrove. You grant Mandrove a worldwide, royalty-free, perpetual, irrevocable license to use, reproduce, modify, publish, and distribute such content.
You agree that your content will not violate any third-party rights, laws, or regulations. Mandrove reserves the right to remove any user content at its sole discretion.
5. Communications
By using this Site, you consent to receive communications from Mandrove including emails, SMS, WhatsApp messages, and notifications for transactional, service-related, and promotional purposes.
You may opt out of promotional communications at any time using the unsubscribe options or by contacting support@mandrove.com.
6. Pricing & Product Information
We strive to ensure accuracy in product descriptions, pricing, and availability. However, errors may occur. Mandrove reserves the right to correct errors, cancel orders, and update information without prior notice.
Order confirmation does not constitute acceptance of an order. Mandrove reserves the right to refuse or cancel any order, limit quantities, or restrict purchases suspected to be for resale.
7. Orders, Payments & Transactions
To make a purchase, you may be required to provide payment and shipping information. You represent that you are legally authorized to use the selected payment method.
All payments are processed through secure third-party payment gateways. Mandrove does not store your card or banking details.
Risk of loss and title transfer to you upon delivery of the product to the carrier.
8. Quantity Restrictions & Resale
Mandrove reserves the right to limit quantities per customer, account, address, or payment method. Purchases made for resale are prohibited unless explicitly authorized in writing by Mandrove.
9. Promotions & Offers
All promotions are subject to specific rules and terms. Mandrove reserves the right to modify or withdraw promotions at any time.
10. Intellectual Property
All content on this Site, including logos, designs, graphics, text, images, videos, trademarks, and software, is the intellectual property of Mandrove and is protected under applicable copyright, trademark, and intellectual property laws.
You may not reproduce, distribute, modify, sell, or exploit any content without prior written consent from Mandrove.
11. Third-Party Links
The Site may contain links to third-party websites. Mandrove is not responsible for the content, policies, or practices of third-party sites. Accessing third-party sites is at your own risk.
12. Disclaimer of Warranties
The Site and all content are provided on an “AS IS” and “AS AVAILABLE” basis without warranties of any kind, whether express or implied.
Mandrove does not guarantee uninterrupted, error-free, or secure access to the Site.
13. Limitation of Liability
To the maximum extent permitted by law, Mandrove shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of your use of the Site or purchases made through the Site.
14. Indemnification
You agree to indemnify and hold harmless Mandrove, its owners, employees, partners, and affiliates from any claims, liabilities, damages, losses, or expenses arising from your use of the Site or violation of these Terms.
15. Force Majeure
Mandrove shall not be liable for any failure or delay in performance due to events beyond reasonable control, including natural disasters, pandemics, government actions, network failures, or strikes.
16. Class Action Waiver
To the extent permitted by law, you waive any right to participate in class actions, collective claims, or representative proceedings against Mandrove.
17. Governing Law & Jurisdiction
These Terms shall be governed by and interpreted in accordance with the laws of India. All disputes shall be subject to the exclusive jurisdiction of the courts of India.
18. Grievance Redressal & Contact Information
For any concerns, complaints, or legal notices, you may contact:
📧 Email: support@mandrove.com
📞 Phone: 80080 40066 (Monday to Sunday, IST 10:00 AM – 7:00 PM)
🌐 Website: www.mandrove.com
Grievances will be addressed in a time-bound manner in accordance with the Consumer Protection (E-Commerce) Rules, 2020 and the Information Technology Act, 2000.
© Mandrove. All Rights Reserved.